Frequently Asked Questions
Everything you need to know about bringing Skippy Home comfort into your space.
How long does shipping take for furniture and decor?
Standard shipping typically takes 5-10 business days. For larger furniture pieces requiring freight delivery, please allow 2-3 weeks for arrival.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled to qualify for a full refund.
Do you offer international shipping?
Currently, Skippy Home ships to the contiguous United States, Canada, and select European countries. Shipping rates and delivery times vary by location.
Are your materials sustainably sourced?
Yes, we prioritize eco-friendly manufacturing. Our wood products are FSC-certified, and our textiles use organic fibers whenever possible to ensure high quality and environmental safety.
Can I track my order once it has been placed?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.